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OnetSolutions web hosting includes email services that allow you to send and receive emails using your domain name.
Prerequisites
  • A Web Hosting service with OnetSolutions
  • An email account created in cPanel

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Accessing Your Email

You can access your emails using several methods:
Access your emails through the RoundCube webmail client:
  1. Go to https://yourdomain.com:2096 or access webmail through cPanel
  2. Log in with your email address and password
  3. Select RoundCube as your webmail client
Configure your email in popular desktop clients like Outlook or Thunderbird:
  • IMAP Server: mail.yourdomain.com
  • SMTP Server: mail.yourdomain.com
  • IMAP Port: 993 (SSL)
  • SMTP Port: 465 (SSL) or 587 (TLS)
Set up your email on Android or iOS devices using the same IMAP/SMTP settings as desktop clients.

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Email Delivery Tracking

Track Delivery

Monitor the delivery status of sent messages directly from cPanel. This feature helps ensure successful delivery and diagnose any issues.
  • Delivery status (sent, delivered, bounced)
  • Recipient server responses
  • Delivery timestamps
  • Error messages for failed deliveries
  • Bounced emails: Invalid recipient address
  • Delayed delivery: Recipient server temporarily unavailable
  • Spam rejection: Email flagged by recipient’s spam filter
If you experience delivery issues, check your SPF, DKIM, and DMARC records in your DNS settings.